Information we collect
We may receive your name, work email, telephone number, company, enquiry details and project correspondence. Essential technical logs may include IP address, browser and request time. We do not ask you to submit customer event data through this website.
Why we use it
We use information to answer enquiries, prepare and deliver requested services, administer records, protect our site and meet legal obligations. Optional website analytics is used only after consent.
Sharing and retention
We share information only with service providers needed for hosting, communications or professional support, subject to appropriate safeguards, or when law requires it. We retain enquiry and project records only as long as necessary for these purposes and applicable Malaysian requirements.
Your choices
You may ask to access or correct your information, withdraw consent where applicable, or raise a concern. Some records may need to be retained for legal or contractual reasons.
Contact
For privacy questions, call +60 5-5361974 or write to Backupcachebase, 36A Persiaran Medan Bercham 1, Pusat Baru Bercham, 31400 Ipoh, Perak, Malaysia.